Frequently Asked Questions...
Please find below Frequently Asked Questions about the Rock Paper Scissors Wholesale program.
- After placing an order, how long until it ships?
- Generally, orders are shipped the same day. During high volume periods please allow 3 to 5 business days.
- How will my order be shipped and who is responsible for the shipping charge?
- UPS Ground (unless expedited shipping is requested).
Fed Ex is also available.
All shipping charges are the customer's responsibility.
If requested RPS will be happy to ship using your shipping account #
- What will the shipping charges be if I need the order expedited?
- The additional charges are determined by UPS. When in high volume periods, orders placed that need to be shipped in 24 hours are subject to an additional $10.00 rush service charge. Orders over $1000.00 will not be charged a rush fee.
- In addition to the shipping charges, are there any additional charges for packaging/handling?
- Yes, there is a $3.00 packing and handling fee on all orders.
- What forms of payment are acceptable?
- RPS Wholesale accepts the following payment methods. Visa, MasterCard, American express and Discover C.O.D. is also available. You can also send a company check in advance, once we receive the check we will then ship your products to you.
- How can I set up terms?
- Credit references must be furnished and approved before orders are shipped on Net 30 terms. Please allow 1-2 weeks for credit approval in which a negotiable credit limit will be assigned to your account.
- Is distributor pricing available?
- Yes, for all distributor inquiries please call us directly at 619.550.6088.